South by Southwest Sucks Customer Reviews and Feedback

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South by Southwest (stylized as SXSW and colloquially referred to as South By) is an annual conglomeration of parallel film, interactive media, and music festivals and conferences organized jointly that take place in mid-March in Austin, Texas, United States. It began in 1987 and has continued to grow in both scope and size every year. In 2017, the conference lasted for 10 days with the interactive track lasting for five days, music for seven days, and film for nine days. SXSW is run by the company SXSW, LLC, which organizes conferences, trade shows, festivals, and other events.In addition to the three main South by Southwest festivals, the company runs other conferences: SXSW EDU, a conference on educational innovation, held in Austin, and the me Convention (started in 2017), held in Frankfurt, Germany and in Stockholm, Sweden, in collaboration with Mercedes-Benz. Former conferences run by the SXSW organization include SXSW Eco, a conference focusing on social and environmental issues through the lens of technology, creativity and design held in Austin from 2011 to 2016; and another in Las Vegas: SXSW V2V, a conference focused on innovative startups, which ran from 2013 to 2015. Previously, SXSW produced music festivals North by Northwest (NXNW) in Portland, Oregon, North by Northeast (NXNE) in Toronto, and West by Southwest (WXSW) in Tucson, Arizona.

One angry would be attendee shared this review: "These people are unscrupulous. I paid for a $1,250 badge for the 2020 event. The event gets canceled because of the virus and they refuse to refund my money. They point to their no refund policy, that does not contemplate the festival canceling. The policy was intended for people asking for refunds, not the event being canceled by the promoters. Where I come from, we call people that take your money and provide nothing in return, thieves. It will be a cold day in hell when I travel to Austin to attend this festival. The city of Austin should be ashamed, as to how they are handling the cancellation and taking people's money."

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